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Cookie Policy

Last updated: January 25, 2026

This Cookie Policy explains how Luxe Pens ("we", "us", or "our") uses cookies and similar technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function without them.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve how our website works. All information collected is aggregated and anonymous.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, personalized features. They may also be used to provide services you have requested.

Marketing Cookies

These cookies track your browsing habits to deliver advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

3. Specific Cookies We Use

Cookie NameTypeDurationPurpose
session_idEssentialSessionMaintains user session
cart_tokenEssential14 daysStores shopping cart data
_gaPerformance2 yearsGoogle Analytics tracking
preferencesFunctionality1 yearStores user preferences
_fbpMarketing3 monthsFacebook advertising

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and so on. These cookies may include:

  • Google Analytics: For website analytics and performance monitoring
  • Facebook Pixel: For advertising and conversion tracking
  • Stripe: For secure payment processing
  • Hotjar: For user experience analysis

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy & Security → Cookies

Opt-Out Tools

You can opt out of interest-based advertising by visiting the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page.

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. For example, you may not be able to add items to your shopping cart, proceed to checkout, or use any services that require you to sign in.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about our use of cookies, please contact us:

Luxe Pens Ltd.
123 Artisan Way
London, W1K 1AB
United Kingdom

Email: [email protected]
Phone: +44 20 1234 5678